Privacy Policy

1. General Information

This Privacy Policy explains the principles regarding the collection, use, storage, and protection of personal data of users and customers within the scope of services offered through the vidalita.com website operated by the Vidalita brand.

Vidalita places great importance on user privacy and the protection of personal data, and acts in accordance with all relevant legislation, primarily the Law No. 6698 on the Protection of Personal Data (KVKK) .

2. Scope

This policy;

Users who visit the website,
Customers who shop through the site,
Those who contacted Vidalita via email

includes.

3. Personal Data Collected

Vidalita may collect the following personal data for the purpose of providing services:

3.1 Identity and Contact Information

First name, last name
Email address
Delivery and billing address

3.2 Order and Transaction Information

Purchased product information
Order amount
Payment method (card details are not stored )
Shipping and delivery information

3.3 Technical Data

IP address
Website usage information
Cookie data

4. Method of Collecting Personal Data

Personal data;

Forms on the website,
Order and payment processes,
Communication via email,
Cookies and similar technologies

It is collected automatically or partially automatically through various means.

5. Purposes of Processing Personal Data

The personal data collected is processed for the following purposes:

Receiving, preparing, and delivering orders.
Payment processing
Responding to customer support requests
Fulfillment of legal obligations
Ensuring site security
Improving user experience

6. Transfer of Personal Data

Vidalita processes personal data;

Cargo companies,
Payment infrastructure providers,
Authorized public institutions and organizations

It can only share this information to the extent necessary and in accordance with the law .

Apart from this, personal data will absolutely not be sold to third parties or shared for commercial purposes .

7. Personal Data Retention Period

Personal data;

During the periods stipulated in the relevant legislation,
For as long as required by the processing purpose.

The data is stored. At the end of the period, the data is deleted, destroyed, or anonymized.

8. Security of Personal Data

Vidalita aims to ensure the security of personal data;

SSL certificate,
Secure server infrastructure,
Technical and administrative measures against unauthorized access.

applies.

Vidalita does not store credit card information during payment transactions.

9. User Rights

According to Article 11 of the KVKK (Law on Protection of Personal Data), users;

To find out whether your personal data is being processed,
If it has been processed, request information about it.
Requesting the correction of incorrectly or incompletely processed data,
Requesting the deletion or destruction of data,
Objection to processing activities

They have rights.

10. Exercise of Rights

Users can submit their requests regarding their personal data in writing or via email to the following address:

📧 info@vidalitabeauty.com

Requests are processed within a maximum of 30 days , in accordance with the legislation.

11. Amendments

Vidalita reserves the right to make changes to this Privacy Policy as it deems necessary. The current policy will always be published on vidalita.com .